Sobriety Fix is a mobile app that helps people with substance use disorders build a strong support network by connecting them with their friends and family as well as a community of individuals in the recovery process.
It is common for people with substance use disorders to lack a reliable support system after they exit a treatment facility. Friends and family often do not know how to help properly and are also busy leading their own lives.
To understand the users, I interviewed people who had recently exited treatment as well as their family members. After the interviews, I found that users usually do not have a lot of resources for their post-treatment recovery. Families are often the most significant source of support, but family members often live far away, are occupied with their own lives, or often are not aware of how to help.
I created an empathy map based on the potential user that I interviewed. It allowed me to understand my users better and explore what they say, think, do, and feel.
A stakeholder map was also created to see where the most active connections to the primary user were. I found that connections to friends and family played a vital role in their recovery and were also potentially the most available resources. This led me to target this connection and how to improve it.
The feature prioritization map allowed me to identify what features to include in the app. There are already plenty of sobriety tracking apps and therapy apps. This app had to be straightforward, simple and had to prioritize communication to help build a strong support network for people with substance use disorders.
People are statistically more likely to stay sober if they don't misuse during that first year after treatment. People with substance use disorders often also face many other obstacles. These include health issues, family issues, and many more. Many have limited resources, and treatment facilities are often limited in resources too. The closest and most available resources are often their friends and family. Having and building a strong support network after treatment is crucial. Other apps that help with staying sober often focus on tracking sobriety. In my research and in speaking to potential users, I found that many found it shameful to talk about relapsing.
I tested with various users to make improvements to my design. Several testers commented on confusing screens, and some screens were added or moved to make more sense.
The logo is made up of a letter S and letter F in the shape of a heart. The incomplete heart stresses how recovery is a work in progress and the importance of relationships in the recovery process.
I chose colors that were both bold, as well as some that were calming. The colors are meant to be motivating without being overwhelming.
The onboarding is meant to be straightforward and informative. Users have the ability to learn more about how the app works and are also able to add their treatment facility group. This allows them to access the treatment facility's posts as well as post their own to that group. Users are also prompted to add contacts to their support network. Those chosen will receive a text asking them to opt-in. Communication between Sobriety Fix and users' support network will be through SMS. This method is convenient, and no app download is necessary on their part.
Checking in is the primary way users will use the app. When you check in on Sobriety Fix, you are asked a series of questions to gauge how you are doing. From here, the app sends a summary every week to your support network, letting them know how you have been doing. It also gives them tips to help them help you in your recovery process. Alternatively, users can seek support from all the Sobriety Fix users in the Posts tab. If you would like to talk one on one with another user, there is a direct messaging feature.
Once matched to their therapist, the user can choose between three tabs at the bottom. These include Messaging, Calendar, and More. Messaging is where text, videos, and pictures can be sent. The calendar is where you book new video sessions or look at details for passed ones.